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Privacy Policy

Last update: 07/07/2021

TL;DR: We only store data if we can't avoid that; we don't share anything

Sayches governed by the laws and regulations of England and Wales

Inspired by Telegram and PrivacyTools.io

Introduction

Sayches Ltd. ("Sayches," "we," "us," or "our") welcomes you. You agree to our Privacy Policy (“Privacy Policy”) by installing or using our apps, services, or website (together, “Services”). For the purposes of this Privacy Policy, ‘we’, ‘us’ and ‘our’ refers to Sayches, and ‘you’ refers to you, the user of the Services.

Sayches is designed to never collect or store any sensitive information. Sayches is committed to ensuring that your privacy is protected.

Sayches has two fundamental principles when it comes to collecting and processing private data:

  • We don’t use your data to show you ads.

  • We only store the data that Sayches needs to function as a secure and feature-rich social networking platform.

Sayches may change this policy from time to time by updating this page. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on this page. You should check this page from time to time to ensure that you are happy with any changes.

Unless stated otherwise in this Privacy Policy, the personal data that you provide us will only be stored for as long as it is necessary for us to fulfil our obligations in respect of the provision of our Services.

 

Why?

We process your personal data on the ground that such processing is necessary to further our legitimate interests unless those interests are overridden by your interest or fundamental rights and freedoms that require protections of personal data.

We use this data to:

  • Optimise our Services, so that they are quick and easy to use.

  • Diagnose and debug technical errors.

  • Defend our Services from abuse and technical attacks.

  • Raw data such as pages visited, anonymised visitor IPs, and visitor actions will be retained for 60 days. In special circumstances—such as extended investigations regarding a technical attack.

 

What?

We don't want to know your real name, gender, age or what you like. Unlike other services, we don't use your data for ad targeting or other commercial purposes. Sayches only stores the information it needs to function.

We may collect the following information:

- Name: we do not require your screen name to be your real name.

- Pictures

- Biography

- Email address: notify you about posts and other activity on our Services, reset your password and help keep your account secure, contact you in special circumstances related to your account, contact you about legal requests, such as DMCA takedown requests.

- Website URL

- Country: for our system to show you the correct local time.

- Data of birth

- Part of your IP address: when you visit our Services, regardless of whether you have an account or not, the website may use cookies, server logs, and other methods to collect what pages you visit and your anonymised IP address (we anonymise the last 3 bytes of your IP, e.g. 192.xxx.xxx.xxx). When you have set your web browser to "I do not want to be tracked" (DoNotTrack is enabled) then Sayches will not track your visits. We also regularly delete old raw data older than 60 days from the database. The raw data contains all details about each individual visit and each action your visitors took. When you delete raw data, the deleted information won't be available anymore in the visitor log.

- Messages: communications are self-destructing messages by default, and messages NOT ENCRYPTED and classified as general. To protect your privacy, please DO NOT share case information and sensitive matters. We also do not keep any logs for messages, so after 24 hours of any message sent, we no longer know who or when you messaged.

- Sessions: only used for maintaining login sessions. We may collect the following information: session token, device type, browser information and OS (you can control it from Settings > Privacy & Security > Session Management).

- Cookies: The only cookies we use are those to operate and provide our Services on the web. We do not use cookies for profiling or advertising. The cookies we use are small text files that allow us to provide and customise our Services, and in doing so provide you with an enhanced user experience. Your browser should allow you to control these cookies, including whether to accept them and how to remove them. You may choose to block cookies with your web browser.

- Human verification: In order to pursue our legitimate interest of preventing the creation of accounts by spambots or human spammers, you may be asked to verify using hCaptcha.

Most of the information listed above is collected by you optionally.

 

When?

We collect data:

  • When you browse Sayches services.

  • When you create an account on Sayches.

  • When you post, send private messages, or otherwise participate on a Sayches services.

 

Where?

Your data is stored in data centres in London, United Kingdom. These are third-party provided data centres in which Sayches rents a designated space. Some websites, services, or backups may reside in data centres in multiple jurisdictions.

 

Law Enforcement Authorities

If Saycehs receives a court order that confirms you're a terror suspect, we may disclose you to the relevant authorities. So far, this has never happened. When it does, we will include it in a semi-annual transparency report. Every account has a Warrant Canary, and that's means that Sayches has not been served with a secret government subpoena to obtain access to your information or records. Watch very closely for the removal of this sign.

 

Your Rights

We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request access to your personal data, or copies of your personal data from us. We may charge you a small fee for providing a copy of your data.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions. If you would like to delete your account, you can do this on the deactivation page. Deleting your account removes all messages, media, and every other piece of data you store in our Services. This action cannot be undone. By default, if you stop using Sayches and do not come online for at least 12 months, your account will be deleted along with all messages, media, and every other piece of data you store in our Services. You can go to Settings to change the exact period after which your inactive account will self-destruct.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected.

  • We respect privacy rights under Regulation (EU) 2016/679, the European Union’s General Data Protection Regulation (GDPR).

For complaints under GDPR more generally, European Union users may lodge complaints with their local data protection supervisory authorities.

 

If you wish to exercise any of these rights, kindly contact us via methods described below:

Open a new case on our help page.

Legal Administration, Sayches Ltd

legal@sayches.com

or write to:

Sayches Ltd
6th Floor First Central 200
2 Lakeside Drive
Park Royal
United Kingdom
NW10 7FQ